FAQ
Straight answers about how we work
Cross-border commerce is full of vague promises. Here is what RetailKid does, what it doesn't, and how a project actually starts.
What is RetailKid?
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RetailKid is a cross-border commerce and market operations brand operated by SongKid Global LLC. We help products and brands move between markets — mainly between Asia and the United States — and then run the commercial work that makes them sell: channel setup, e-commerce and social commerce operations, sourcing, distribution, fulfillment and trade matching.
Can RetailKid help a Chinese brand enter the U.S.?
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Yes. That is one of our core routes. Typical work includes validating demand and landed cost, positioning and pricing for U.S. buyers, choosing between TikTok Shop, marketplaces and wholesale, setting up U.S. warehousing and fulfillment, and running the account and content after launch.
Can RetailKid help U.S. brands sell in Asia?
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Yes. We work in both directions. For U.S. brands we read the target market and category first, then set up local channels with operating partners, introduce distributors and buyers where relevant, and coordinate localized content and logistics in-region.
Do you run TikTok Shop and social commerce?
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Yes. We operate TikTok Shop and other social commerce channels: shop and catalog setup, listing content, creator sourcing and briefing, sample logistics, affiliate structures, short-video and livestream selling, and ongoing optimization. We are an independent operator and do not claim any official platform partnership.
Can you source products?
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Yes. We handle product and supplier discovery, sampling, quoting, factory communication and quality coordination. Sourcing can be a standalone engagement or part of a wider market-entry project.
Do you provide U.S. fulfillment?
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We provide U.S. distribution and fulfillment support: warehousing and fulfillment coordination, sample shipping, inventory handling, returns flow and liquidation support. Depending on the project this runs through our own arrangements or through vetted partners, and we tell you which.
How are projects priced?
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Pricing is quoted per project after an intake review, because scope varies a lot between a sourcing request, a single-channel launch and full market entry. Common structures are a scoped project fee, a monthly operating retainer, or a hybrid with performance-linked components. Nothing is committed until scope is agreed in writing.
Is RetailKid a marketplace or an operator?
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An operator. RetailKid is not a marketplace platform and does not host third-party storefronts. We work as the operating team behind a brand's cross-border channels, and we also match buyers, sellers and operating partners when that is the fastest way to move a product.
Who legally operates RetailKid?
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RetailKid is a cross-border commerce brand operated by SongKid Global LLC. RetailKid Market, RetailKid Finds, RetailKid Live and RetailKid Fulfillment are planned service lines under the same brand, not separate established companies.
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